Terms & Conditions

These Terms and Conditions govern enrolment with Stadira Training Institute, operated by Jodalin (Pty) Ltd, a registered training provider based in Gaborone, Botswana. They apply to our website (stadira.com), our short courses and related services. By registering for a course or using this website, you confirm that you have read, understood and agreed to these Terms.

“Institute”, “we”, “us”: Stadira Training Institute (Jodalin (Pty) Ltd). “Participant” or “you”: any person who registers for, attends or pays for a course. “Course”: any short course, workshop or corporate training we deliver. “Materials”: all learning content, slides, handouts and resources provided during training. “Agreement”: these Terms together with your course registration.

You accept these Terms when you register for a course, pay a course fee, or use our website. Participants under 18 must have the consent of a parent or legal guardian. Employers registering staff accept these Terms on behalf of their nominated participants.

To enrol in a course or access the student portal, you must register. When registering, you agree to:

• Provide accurate, current and complete information about yourself (and your sponsoring employer, where applicable).
• Keep your login credentials confidential and not share your account with others.
• Notify us immediately of any unauthorised use of your account.

You are responsible for activity under your account. A place on a course is only confirmed once registration is complete and payment (or an approved employer commitment) is received.

Stadira Training Institute delivers practical short courses online, in Gaborone and on-site across Botswana, including:

• Digital Marketing & Social Media
• Project Management, Monitoring & Evaluation
• Customer Experience Management
• Entrepreneurship & Small Business Start-Up
• Corporate and customised training on request

As a participant, you agree to:

• Attend sessions punctually and participate professionally and respectfully.
• Refrain from unlawful, disruptive or harmful behaviour towards other participants, trainers or staff.
• Comply with venue health, safety and security rules, including during practical exercises.
• Respect the privacy of other participants and keep any personal or business information shared in class confidential.

All course Materials are the intellectual property of Stadira Training Institute or its licensors and are protected by copyright. You receive a limited, non-transferable licence to use the Materials for your personal learning. You may not:

• Copy, distribute or resell course Materials without our written consent.
• Record training sessions (audio or video) without prior permission.
• Use our name, logo or accreditation claims in any marketing without approval.
• Remove copyright or branding notices from any Materials provided.

Course fees are communicated at registration and are payable before the course starts, unless a corporate invoicing arrangement has been approved.

• Payment: fees may be paid by bank transfer/EFT or other methods we confirm at registration. Proof of payment secures your seat.
• Cancellation by you: cancel five (5) or more working days before the start date for a full refund or a free transfer to the next intake. Later cancellations may transfer to the next intake or send a substitute participant.
• No-shows: failure to attend without notice forfeits the course fee, except in documented emergencies considered at our discretion.
• Employer-sponsored training: where an employer sponsors you, the employer is responsible for the fees and we may share attendance and completion records with them, including documentation supporting HRDC training-levy claims.
• Online self-study courses and subscriptions: access starts immediately on payment, so the cancellation window above does not apply.
• 14-day money-back guarantee: if an online course or subscription is not right for you, tell us within 14 days of your first payment and we will refund it in full.
• Renewals and cancelling: your subscription runs for the period you have paid for and stops at the end of it. Before it ends we will remind you on WhatsApp or by email, and your access continues only when you choose to renew and make the next payment. Nothing further is charged unless you do, so you can stop at any time simply by not renewing. Renewal payments taken after the first 14 days are not refunded.

Courses are delivered online and self-paced through stadira.com, in person in Gaborone, or on-site at your premises, as stated at registration. We may reasonably change trainers, venues, schedules or delivery format where necessary, and will notify you of any material change as early as possible.

If we postpone or cancel a course, you may choose a full refund of the fees you paid or a free transfer to the next available intake. Our liability in these circumstances is limited to the course fee paid; we are not responsible for travel, accommodation or other costs you may incur.

Certificates are issued only where you meet the stated assessment requirements for the course, including any minimum pass mark and submitted project work. We may verify any certificate we have issued, and may withdraw a certificate obtained through misrepresentation, plagiarism or other academic dishonesty. Certificate and verification records are retained so that your qualification can be confirmed in future.

Where a course is delivered online, you are responsible for your own internet access and a suitable device. Platform access and Materials are for your personal use only and may not be shared, resold or used to deliver training to others. We may suspend or terminate access to any account used in breach of these Terms, without refund.

You agree not to misuse our website, including attempting to gain unauthorised access, introducing harmful code, interfering with its operation, or copying or scraping content without our written permission.

We deliver our courses with reasonable skill and care. To the fullest extent permitted by law, our total liability arising out of any course or these Terms is limited to the fees you paid for the relevant course. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded.

Important: our training is educational. It does not replace professional, medical, legal or regulatory advice, and completion of first aid training does not qualify you as a medical professional. You remain responsible for how you apply what you learn in your workplace.

We collect and process personal information in line with Botswana’s Data Protection Act. Please read our Privacy Policy, which forms part of these Terms and explains what we collect, how we use it and your rights.

If you are unhappy with any aspect of your training, please contact us at [email protected]. We aim to acknowledge complaints within five (5) working days and to resolve them fairly and promptly.

We are not liable for any failure or delay in delivering a course caused by events beyond our reasonable control, including illness outbreaks, natural events, power, utility or network failures, or government restrictions. In such cases we will offer a transfer or refund in line with clause 10.

These Terms are governed by the laws of the Republic of Botswana, and the courts of Botswana shall have jurisdiction over any dispute arising from them.

We may update these Terms from time to time. The version published on this page at the time of your registration applies to that registration.

Stadira Training Institute (Jodalin (Pty) Ltd)
Gaborone, Botswana
Email: [email protected]
WhatsApp: Message us